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General conditions of sale for purchases of www.matacenalibri.comAbstract: The offer and sale of products on the website www.matacenalibri.com are regulated by the following terms and conditions of sale. The products purchased on the site are sold by:Promotions editorial matacena corrado.Via industry, 35-37- 80020 Casavatore Napoli - VAT and 03,614,601,213
"PROMOTIONS EDITORIAL MATACENA CORRADO is the company that sells through the site" www.matacenalibri.com "editorial products;"Customer" is the purchaser of products that covers the capacity of consumer, meaning those individuals and / or legal entities that purchase and acting for purposes unrelated to business or professional activity;"Site" is the set of web pages related to "www.newmatacenalibri.com Prices: are the costs of the products listed on the site;"Delivery": are the costs of the products;"Specials" are any sales made by Promotions editorial matacena corrado to special conditions for all or part of the products and for limited periods of time;"Vouchers" are any coupons distributed occasionally by Promotions editorial matacena corrado that guarantee a percentage discount on a future purchase in accordance with the same good;"Shopping" is the virtual container on the website of the products selected by the customer for the purchase;"Sales Policy": are the rules herein governing the relationship between the Customer and Promotions editorial matacena corrado for the purchase of Products.
The offer and sale on the website www.matacenalibri.com integrate a distance contract governed by Articles. 50 ss. of Legislative Decree 6 September 2005, n. 206 (Consumer Code) and by Legislative Decree No 9 April 2003. 70 (SO-CALLED Law on Electronic Commerce). The purchase of products is intended for consumers;These Conditions of Sale govern the relationship between the customer and Promotions editorial matacena corrado for the purchase of Products on the Site;The customer is required to read the conditions of sale Promotions editorial matacena corrado makes available also in order to enable playback and storing remember Conditions in compliance with art. 12, co. 3 of Legislative Decree. N. 70/2003.
How to Buy
To purchase the chosen Product the Customer shall proceed to register by entering your personal details, following the instructions provided by the recording program, and will have to complete and submit to Promotions editorial matacena corrado the order form to purchase in electronic format on the website, following the instructions contained in the Site. purchase orders must be completed exactly in their entirety;The customer must enter the Product / s selected / into the "Shopping Cart" and after having reviewed and accepted the contribution to the cost of delivery, will purchase;Shall the Customer need to amend the purchase order or for the information contained in it shall follow the proper procedure for amendment contained in the site. In particular, the Customer has the right to change the amount of products they want to purchase, adding or deleting one or more Products from the Shopping Cart;After this transaction, the customer will display a screen containing a summary of the purchase order, including the expenses of delivery, with a request for a further confirmation of the purchase process;Following the summary view the customer must select the desired payment ie: cash on delivery (COD cd), or credit card and "click" the button "confirm order".
Conclusion of contract
By sending the Purchase Order by the Customer, the Conditions of Sale and additional information contained on the website shall be deemed fully known and accepted by the customer;The order confirmation by Promotions editorial matacena corrado sent to you at the email address provided will constitute acceptance of the contract proposal;The contract will be concluded, and shall be binding on both parties when the order confirmation will be sent to the customer;The order confirmation sent by email from Promotions editorial matacena corrado include a mention of the Product / s purchased; the indication of the price; means of payment; delivery costs, in accordance with the provisions of article 13 of Legislative Decree. n. 70/03;Customer can check at any time the content of the purchase contracts concluded using the traking order that will allow him access to their historical archives. These data will be available for a period of 12 months from the date of delivery of the Products.
Product prices are in Euros and inclusive of all taxes and / or applicable taxes;Product prices are exclusive of delivery charges the amount of which will be provided on the customer in the summary of the purchase order;The price of the product will be indicated on the site at the time of the order. They can not, therefore, detect any increases or decreases in the price, also in correlation to sales promotions before or after the purchase order;The customer can choose between three methods of payment: Bank transfer or by credit card;For cash on delivery the customer will have to pay directly to the courier in cash and for exactly the amount indicated in the order. The Courier is not authorized to give the rest; nor to accept checks or bank drafts;To pay by credit card the customer must provide the required data to be managed directly by the banks issuing credit cards. The information will be encrypted using encryption systems that prevent the use by third parties;Once complete, if the latter is successful, the payment system will send an email to the customer confirming the transaction and Promotions editorial matacena corrado an email authorization to delivery.
The delivery of products will be made by courier, and times will vary depending on the destination, the time when the order will be acquired and the availability of the Products. On the factsheet of each product will be referred to the availability of the same.For the goods available Promotions editorial matacena corrado will deliver the Express courier within 2 working days after the conclusion of the purchase contract. The system will send the customer an email alert to shipment occurred.Barring unforeseen circumstances the delivery throughout the country will be equal to 2 working days of delivery to the courier. For hard to reach places such as mountain resorts, smaller islands, extreme peripheries, the delivery time will be 3 business days.Customer can check the status of the delivery of the Products by typing in your user id and password in the authentication and selecting the right column called "my orders", or the customer can obtain information by calling customer service at numero081 / 7549086 by Monday through Friday from 9:00 to 17:00 hours.Upon receipt of the product the customer must verify that the neck is tightly closed. If the package is not intact or damaged, the customer must immediately report the allegations to the carrier; otherwise the product will be deemed duly delivered.In the absence of the customer, the courier will leave a card (notice of passage) with instructions for delivery within 72 hours. After this time the package will fall automatically in the warehouses of Promotions editorial matacena corradoYou can not specify a day and / or a specific time for delivery.All our deliveries are handled by express carriers that do not offer this service. We therefore invite the customer to indicate when ordering (in the "destination goods") an address where someone is always present for the withdrawal: a house with the concierge, an office, a shop etc ... You can change the address of destination goods have before confirming the order that during the recording of your data.
Discount Coupons - Gifts - Promotions
Promotions editorial matacena corrado trà insert parcel, or send by email, discount coupons that can be used by the date indicated on the voucher;The voucher must be inserted in the order page and activated by entering the code in the box provided. The system will update the order total net value of the voucher;The coupon can be combined with other commercial initiatives exclusively in cases in which it will be expressly stated, otherwise it will not be possible cumulation of good with other commercial initiatives;The promotions on the site will be effective from the publication on the home page of www.matacenalibri.comdell'avviso promotion itself;The system will automatically enter a promotion in your shopping cart and, therefore, can be no exception to the personal request of the customer;Promotions editorial matacena corrado may send to the Customer Product in homage. No replacement will be made possible in relation to the Products received free from the customer.
Guarantees and defective products
Products purchased from the site www.matacenalibri.com are subject to discipline, as applicable, under Articles. 128 et seq. Legislative Decree no. 206/05 on sales contracts and warranties for consumer goods;This guarantee will apply to products that present lack of conformity and / or malfunctions not evident at the time of purchase, provided the product is used properly and with due diligence and that in respect of its destination and as provided in any technical documentation , compliance with the various operating rules therein;When ordering, the customer is in any case required to verify the requirements of the product to be purchased;In case of defects, the customer is asked to report the anomaly of the Product received by writing to the email address [email protected] the case of authorization to return the faulty product, the customer is asked to send, using a courier of your choice or the Italian Post Office in Promotions editorial matacena corrado - Via industry, 35-80020 Casavatore (Na), imballandolo carefully in the pack the original Product and entering inside the "module replace defective products" properly filled, in addition to the copy of the purchase invoice;The product will be shipped by replacing Promotions editorial matacena corrado only after receipt of the defective Product .In the event that the product is no longer available, Promotions editorial matacena corradol will, by bank transfer, reimbursement for the cost indicated in the order d 'purchase and shipping charges, within 14 working days of receipt of the defective Product.
Right of withdrawal
Pursuant to and for the purposes of articles. 64 et seq. Legislative Decree no. 206/05 the customer can exercise the right of withdrawal, without penalty and without specifying the reason;The customer will have to follow these simple steps:a) Send to Promotions editorial matacena corrado within 10 working days from receipt of the product, by registered letter with acknowledgment of receipt, the application form properly filled.
b) Provide, using a courier of your choice, to shipping the product to Promotions editorial matacena corrado. - Via the industry, 35-80020 Casavatore (na) carefully packed in the original package insert inside a copy of the registered mail.
The notice may be sent, within the same term, by telegram, telex, e-mail or fax, provided it is confirmed by registered letter with acknowledgment of receipt within 48 hours;The right of withdrawal does not apply to audiovisual products and computer software were unsealed by the customer;Promotions editorial matacena corrado will, by bank transfer, reimbursement for the cost indicated in the purchase order and the first postage, (ie that relating to products for which it was exercised the right of withdrawal), within 14 days subsequent to receipt of the Products;The exercise of the right of withdrawal will be ineffective if the product is not returned intact, or missing the original packaging, or in the absence of product components; or damage to the product for reasons other than transportation.
Personal data collected during the site registration will be handled by www.newmatacenalibri.comt Promotions editorial matacena corrado process owner exclusively for contract purposes and to comply with legal obligations;Personal data collected have a common nature and are processed electronically and on paper;At any time, the customer may exercise the rights under Art. 7 of Legislative Decree no. 196/2003, by contacting us at the telephone number 081/7549086 or sending a fax to 081 / 19362091via mail at [email protected];.
Information and complaints
For information or clarification on the terms of the sale and the products the customer can contact the 081/7549086 from Monday to Friday from 9:00 to 12:30 hours / 15:00 to 5:00 p.m. or send an email to: [email protected]
For any dispute that may arise on the execution and / or interpretation and / or application of the terms and conditions of this contract will be exclusive jurisdiction, even in an express exception to the provisions of art. 20 Code of Civil Procedure, the Court of Naples, except those matters where, by virtue of the reservation contained in Article 50a of the CPC, the Court has jurisdiction in a panel. In the latter case, it will be referred exclusively to the Court of Naples - E 'precluded the dealer to the judicial authority of a different place, even if the reasons were satisfied warranty and / or connection and / or continence.
Contact Customer Service:
330 85 96 55
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